Saw this picture of a seat onboard a "Tiger Airways" plane from an internet posting.The first look at the picture would give an impression that this is ridiculous and totally unacceptable, even if the seat was not being occupied during the flight.
I would like to add on that "Tiger Airway " while being a non-frills flight operator, should not compromise on issues such as this - it certainly look kind of bad and the considerable damage had been done to its image.
Perhaps, they should take a cue from Air Asia regarding handling passenger feedback.
What a shame...
Just called their support line. it took them 41mins to pick up my call. Staff was helpful but they should really hire more staff!
ReplyDeleteHi Junde,
ReplyDelete41 minutes!! normally people would have pulled their hair for that! at least you mentioned that the staff was helpful in your queries, been hearing stories how lousy those hotline staff are.
As they always say "U pay peanuts, u get nuts...", as what I gathered cost is the main factor why budget flight operators run on "skeleton" strength and I think it'll remain in that way so long they remain "budget"
Thanks for your comments